1. What is your lead time and shipping cost?

Une-Robe.com delivers worldwide, the delivery time is 7-10 working days after the payment is received, the shipping cost is 15 € for dresses, 2€ for jewelry (for France).

2. Do the photos correspond to the real products?

The photos on our site are taken with real models and products, they correspond  100 % to our real productis.

3. I have recieved my order, the dress is very beautiful, however it doesn't fit in size, can I return it for change?

Yes, you can inform us this problem and send it to us for change in 7 days after the reception of your package ,the returning shipping charge is on customer.

4. Why shall we order at your site?

Our styles are inspired of latest fashion trends and updated frequently; We improve our quality and service constantly; Benefiting from our direct selling system, we offer you an unbeatable price. .

5. How to track my package?

We will send you an express number after your package is sent, with which you can track it from internet.

6. What is your payment method?

We accept Paypal, cheque, wire transfer.

7. How to order a dress ?

You can follow the steps below:

1. Choose the size.

2. Put it into the shopping cart, verify the reference number of the product you have chosen.

3. Click "order"

4. Verify the shipping address

5. Choose Paypal

6. Click on "validate order"